Anthony Villa

Employment

Senior Technical Writer, A. Miller Consulting Services, Inc. (MCS)

October 2015 to April 2021

• Served as lead technical writer and point of contact on a long-term engineering design practices project. I formatted, edited, and tracked the status of approximately 100 documents.
• Served as lead technical writer on software release notes, assembling content from a team of over 15 Subject Matter Experts (SMEs).
• Formatted and edited contract and project documentation (e.g., Intent to Tender documents, Scopes of Work, environmental assessments).
• Served as a technical writer on another long-term engineering practices project with over 1,000 documents.
• Performed Quality Control reviews of other Technical Writers’ documents.
• Performed SME interviews.
• Created and edited figures, tables, and charts in Microsoft Word, Excel, and Visio.
• Created and updated MCS and client process documents.
• Provided client reports, including an interactive dashboard in Microsoft Excel.
• Developed and maintained good relationships with SMEs and stakeholders.
• Assisted with employee hiring, training, and development.
• Created and revised Computer-Based Training modules.
• Performed User Acceptance Testing for a major custom software update.
• Volunteered to speak with a technical communication class at the University of North Texas.
• Laid off in April 2021 due to the COVID-19 pandemic.

Copy Editor, MPF Research, a division of RealPage

June 2013 to October 2015

• Edited and fact checked text, graphs, and tables for approximately 75 apartment market reports during the first month of every quarter.
• Assembled, produced, reviewed, and uploaded reports using Microsoft PowerPoint and Adobe Acrobat, then updated the MPF website using Wordpress and HTML.

Education

• Master of Arts, Professional and Technical Communication, University of North Texas, 2012
• Bachelor of Arts, English (Composition), University of North Texas, 2010

Software Experience

• Microsoft Word, PowerPoint, Excel, and Visio
• Adobe Acrobat and InDesign
• Udemy courses (in progress) in RoboHelp, Oxygen XML Editor, XML, software development writing, Agile project management, REST, and JSON